Frequently Asked Questions
R A T E S
What are your rates? Do you charge per image or per hour?
No two projects are ever the same, and it's for this reason that we charge per project. This also allows us to give YOU the best value for your money, since we're only charging you for your specific requirements.
D E L I V E R Y
After a project is complete, how do you deliver the assets?
The good ol’ fashioned way. We’ll hop on the next available flight and knock on your office with a smile, flowers, and a bunch of prints that we developed in our darkroom. While we kinda wish the was true — all assets are delivered through a secure, customised platform, ready to go with a click of a button!
T U R N A R O U N D
What is your turnaround for a project?
This comes down to varying factors, such as the amount of direction required on our end, the scope of the project, and the number of puppies you can bribe us with (joking, not joking). Have something in mind? Send us a message and we'll give you some more info.
S T U D I O
Your studio is Australian-based — do you work with international clients?
Of course! In fact, our clients hail from all corners of the globe. Say hello to get the ball rolling.
O T H E R
We're interested in your services, but we're not sure if your style will match our brands colour palette / direction
They don't call us magic makers for nothing! We can work with (almost!) any colour under the rainbow. Even colors not in the rainbow, like black and white...which aren't even colours, technically. Fun fact: we often colour match our clients campaigns, so your unique palette can be replicated within the assets for a consistent and professional approach.
Do you work with video?
Currently we work within the scope of stills + stop motion / GIF creation. Holla at us for more info.
We’d love to work with you, but we’re not really sure what we want.
That's what we're here for! Unless a brand already has a set direction/campaign, we often take complete creative control and will direct a project from beginning to end.
If you have any additional questions, such as "How do we bribe Filmgarden with puppies?" please contact us here.